If you find that the size you have ordered is incorrect, then we are happy to offer a refund or an exchange within 14 days for an alternative size, or style.
After 14 days Lovethoseflipflops.com is happy to offer an exchange or site credit.
Return postage is not covered by us, but an exchange for an alternative style or size is free.
There are a number of convenient ways to return your items:
Purchase a fixed price return label from Collect+ for £4.89 and take it into any one of the 4500 corner shops offering the Collect+ service.
* Visit https://www.collectplus.co.uk/parcels/new?parcel[recipient_name]=Lovethoseflipflops.com&parcel[house_number]=40&to_postcode=TF108JY to purchase a returns label and find your nearest store.
* Download the label straight away, it will also be emailed to you to print later if you wish.
* Print it out and attach it securely to the package then take it to your local Collect+ store. You will get a receipt and a code to track your parcel online.
Use Royal Mail
* Package your return in the original packaging or a secure jiffy bag and address it to:
Lovethoseflipflops.com, 40 High st, Edgmond, Nr Newport, Shropshire TF108JY England
* Take the parcel to your nearest post office , pay for your postage and hand the parcel over. Remember to ask for proof of postage.
Please ensure that all goods are in the same condition as purchased with all original tags and packaging.
All refunds will be credited in the original form of payment.